Probillme — безопасная оплата подписки на сайте знакомств
IMPORTANT PRIVACY INFORMATION
When you access our website we automatically collect from your device language settings, IP address, time
zone, type and model of a device, device settings, operating system, Internet service provider, mobile
carrier, hardware ID, Facebook ID, and other unique identifiers (such as IDFA and AAID). We need this data
to provide our services, analyze how our customers use the website and to measure ads.
For improving the website and serving ads, we use third party solutions. As a result, we may process data
using solutions developed by Amazon, Zendesk, Vertica. Therefore, some data is stored and processed
servers of such third parties. This enables us to analyze different interactions (how often users start
conversation in chat or complete the form with data).
, what data privacy
rights are available to you (Section 6)
and who will
be the data controller (Section 1)
. If any questions
will remain unanswered, please contact out support team.
services and products provided through it (together with the Website, the “Service”), how such personal data
will be processed.
AND (II) YOU ARE OVER 16 YEARS OF AGE (OR HAVE HAD YOUR PARENT OR GUARDIAN READ AND AGREE TO THIS PRIVACY
POLICY FOR YOU). If you do not agree, or are unable to make this promise, you must not use the Service. In
such case, you must (a) contact us and request deletion of your data; (b) leave the Website and not access
or use it.
“GDPR” means the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of
Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data
and on the free movement of such data.
“EEA” includes all current member states to the European Union and the European Free Trade
the purpose of this policy EEA shall include the United Kingdom of Great Britain and Northern Ireland.
“Process”, in respect of personal data, includes to collect, store, and disclose to others.
TABLE OF CONTENTS
- PERSONAL DATA CONTROLLER
- CATEGORIES OF PERSONAL DATA WE COLLECT
- FOR WHAT PURPOSES WE PROCESS PERSONAL DATA
- UNDER WHAT LEGAL BASES WE PROCESS YOUR
PERSONAL DATA (Applies only to EEA-based users)
- WITH WHOM WE SHARE YOUR PERSONAL DATA
- HOW YOU CAN EXERCISE YOUR PRIVACY RIGHTS
- AGE LIMITATION
- INTERNATIONAL DATA TRANSFERS
- CALIFORNIA PRIVACY RIGHTS
- DATA RETENTION
- HOW “DO NOT TRACK” REQUESTS ARE HANDLED
- CONTACT US
1. PERSONAL DATA CONTROLLER
The company that is a controller of your personal data is indicated on the Website.
2. CATEGORIES OF PERSONAL DATA WE COLLECT
We collect data you give us voluntarily (for example, email address, date and amount of purchase, name,
first 4 digits of your card number). We also collect data automatically (for example, your IP address).
2.1. Data you give us
If you use the website, you can decide to enter your name, email, first 4 numbers of card number,
payment date, last payment amount and currency, which will be used to provide you more information
2.2. Data we collect automatically:
2.2.1. Data about how you found us
We collect data about your referring app or URL (that is, the app or place on the Web where you
you tapped/clicked on our ad).
2.2.2. Device and Location data
We collect data from your mobile device. Examples of such data include: language settings, IP
zone, type and model of a device, device settings, operating system, Internet service provider,
carrier, hardware ID, and Facebook ID.
2.2.3. Advertising IDs
We collect your Apple Identifier for Advertising (“IDFA”), Identifier for Vendor (“IDFV”) or
Advertising ID (“AAID”) (depending on the operating system of your device) when you access our
a mobile device. You can typically reset these numbers through the settings of your device’s
system (but we do not control this).
A cookie is a small text file that is stored on a user's computer for record-keeping purposes.
be either session cookies or persistent cookies. A session cookie expires when you close your
browser and is
used to make it easier for you to navigate our Service. A persistent cookie remains on your hard
an extended period of time. We also use tracking pixels that set cookies to assist with
Cookies are used, in particular, to automatically recognize you the next time you visit our
website. As a
result, the information, which you have earlier entered in certain fields on the website may
appear the next time when you use our Service. Cookie data will be stored on your device and
most of the
times only for a limited time period.
3. FOR WHAT PURPOSES WE PROCESS YOUR PERSONAL DATA
We process your personal data:
3.1. To provide our Service
This includes enabling you to use the Service in a seamless manner and preventing or addressing Service
errors or technical issues. As a result of such processing, we will use your email, for example, to find
information about your payment and to reply to your request.
To host personal data and enable our Service to operate and be distributed we use Amazon Web
is a hosting and backend service provided by Amazon.
3.2. To provide you with customer support
We process your personal data to respond to your requests for technical support, Service information or
any other communication you initiate. For this purpose, we may send you, for example, notifications or
emails about, the performance of our Service, security, payment transactions, notices regarding our
We use Zendesk
ticketing system to handle customer inquiries. When you send us inquiries via
contact form or
via email, we will store the details provided by you via Zendesk ticketing system, which enables us to
3.3. To research and analyze your use of the Service
This helps us to better understand our business, analyze our operations, maintain, improve, innovate,
design, and develop the Service and our new products. We also use such data for statistical analysis
purposes, to test and improve our offers. This enables us to better understand what categories of users
our Services. As a consequence, we often decide how to improve the Service based on the results obtained
from this processing.
We use Vertica analytics platform to analyze your interactions with the Website, which helps us make
3.4. To enforce our Terms and Conditions of Use and to prevent and combat fraud
We use personal data to enforce our agreements and contractual commitments, to detect, prevent, and
fraud. As a result of such processing, we may share your information with others, including law
agencies (in particular, if a dispute arises in connection with our Terms and Conditions of Use).
3.5. To comply with legal obligations
We may process, use, or share your data when the law requires it, in particular, if a law enforcement
requests your data by available legal means.
4. UNDER WHAT LEGAL BASES WE PROCESS YOUR PERSONAL
In this section, we are letting you know what legal basis we use for each particular purpose of processing.
For more information on a particular purpose, please refer to Section 3. This section applies only to
We process your personal data under the following legal bases:
4.1. to perform our contract with you;
Under this legal basis we:
- • Provide our Service (in accordance with our Terms and Conditions of Use)
- • Provide you with customer support
- • Communicate with you regarding your use of our Service
for our (or others') legitimate interests, unless those interests are overridden by your
interests or fundamental rights and freedoms that require protection of personal data;
We rely on legitimate interests:
- • to enforce our Terms and Conditions of Use and to prevent and combat fraud
Our legitimate interests for this purpose are enforcing our legal rights, preventing and addressing
and unauthorised use of the Service, non-compliance with our Terms and Conditions of Use.
4.3. to comply with legal obligations.
5. WITH WHOM WE SHARE YOUR PERSONAL DATA
We share information with third parties that help us operate, provide, support our Service. We may share
some sets of personal data, in particular, for purposes and with parties indicated in Section 3 of this
6. HOW YOU CAN EXERCISE YOUR PRIVACY RIGHTS
To be in control of your personal data, you have the following rights:
Accessing / reviewing / updating / correcting your personal data. You may review, edit, or change the
personal data that you had previously provided on the Website.
Deleting your personal data. You can request erasure of your personal data as permitted by law.
When you request deletion of your personal data, we will use reasonable efforts to honor your request. In
some cases, we may be legally required to keep some of the data for a certain time; in such event, we will
fulfill your request after we have complied with our obligations.
Objecting to or restricting the use of your personal data. You can ask us to stop using all or some
personal data or limit our use thereof.
Additional information for EEA-based users:
If you are based in the EEA, you have the following rights in addition to the above:
The right to lodge a complaint with supervisory authority. We would love you to contact us directly,
could address your concerns. Nevertheless, you have the right to lodge a complaint with a competent data
protection supervisory authority, in particular in the EU Member State where you reside, work or where the
alleged infringement has taken place.
The right to data portability. If you wish to receive your personal data in a machine-readable
can send respective request to us as described below.
To exercise any of your privacy rights, please send a request to our support team.
7. AGE LIMITATION
We do not knowingly process personal data from persons under 16 years of age. If you learn that anyone
younger than 16 has provided us with personal data, please contact us.
8. INTERNATIONAL DATA TRANSFERS
We may transfer personal data to countries other than the country in which the data was originally collected
in order to provide the Service set forth in the Terms and Conditions of Use and for purposes indicated in
you initially provided the information, we deploy special safeguards.
In particular, if we transfer personal data originating from the EEA to countries with not adequate level of
data protection, we use one of the following legal bases: (i) Standard Contractual Clauses approved by the
European Commission (details available here),
or (ii) the European Commission adequacy decisions about
certain countries (details available here).
Policy, you will be notified by available means such as email and will have an opportunity to review the
10. CALIFORNIA PRIVACY RIGHTS
California’s Shine the Light law gives California residents the right to ask companies once a year what
personal information they share with third parties for those third parties' direct marketing purposes. Learn
more about what is considered to be
personal information under the statute.
To obtain this information from us, please send an email message to us which includes “Request for
California Privacy Information” on the subject line and your state of residence and email address in the
body of your message. If you are a California resident, we will provide the requested information to you at
your email address in response.
11. DATA RETENTION
We will store your personal data for as long as it is reasonably necessary for achieving the purposes set
personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our
12. HOW “DO NOT TRACK” REQUESTS ARE HANDLED
requests. To determine whether any of the third-party services it uses honor the “Do Not Track” requests,
please read their privacy policies.
questions concerning your account or your personal data please contact our support team.
Effective as of: 12.07.2021